FAQ


[General question]
What is WinISO? 
WinISO is a utility to convert CD-ROM image file format(s), and has the option to edit image file directly!

What is the system requirement? 
You will need a Pentium 100 PC or higher, 16MB RAM or more. The operating system should be Windows 95(IE 3.0), Windows 98, Windows Me, Windows NT 4.0(SP5), Windows 2000, or Windows XP.

How to Buy?
Visit http://www.winiso.com

Is your online order form secure? 
Yes, it is 100% secure. 

Do I have to pay for the upgrades? 
No! All upgrades are free to registered WinISO users. 

Is tech support free? 
Yes! It's free for registered WinISO users. 

How much is it? 
WinISO costs only $30 for registration. 

What happens after I send in the order? 
You will receive an email confirming your order shortly after sending the online order form. Then, within 24 hours, you will receive a second email with your registration code.
Because the registration email maybe lost, if you do not get your code in 24 hours or if you've lost it (Hey, it happens! :) please email us at support@winiso.com immediately. Please include your name, address, email address, and order confirmation number (if you have it). We will be happy to help you.

I have more questions - who should I write to?
Please send your additional questions to: support@winiso.com. 


[Technical question]
When I try to convert *.vcd files to .iso format, I get an error "access violation at adress 00000000"?
That means you used a crack to patch WinISO. DON'T DO IT! The crack will destroy WinISO.exe and make it unstable, and IT'S ILLEGAL! Also it's IMPORTANT to know that your ISO files will be damaged when you use the cracked WinISO to edit/extract/convert your ISO files.

What's different between the Trial version and the Registered version?
The limit of the unregistered version are as follows:
1. Can not extract a file greater than 3MB.
2. Can not convert an image greater than 100MB.
3. Can not save an image greater than 100MB.
4. Can not save an image greater than 100MB as new file.

If you create an iso of a CD with winiso, what program can you use to burn it back to CD?

Almost all burning software support ISO images and can burn it back to CD. e.g: Nero, Easy CD Creator, etc.

Is WinISO able to edit and save NRG files, and is it compatible with Nero 5.5 and Nero ImageDrive?
Yes, WinISO supports editing NRG files, but note that the NRG image should not include audio information.

Does WinISO support audio images?
No, WinISO does not support audio images at this time.

Does WinISO support bootable CD?
Yes, WinISO supports bootable CDs perfectly. WinISO can not only could edit a CD image file without destroy its bootable information but can also add bootable information to a CD image file to make it bootable!

In Create ISO from CDROM, what is the difference between ASPI or FILE mode?
In ASPI mode, you will get an ISO file with exactly the same structure as the original CD-ROM disc, with bootable information, and all other internal disc format. If you burn this CD image file to a disc, you get a exactly same disc as the original.
In FILE mode, WinISO will create a new ISO file by copy all files and directories on the disc. This ISO file will use WinISOs default format. If the disc is bootable, then the bootable information will be lost.

After I modified my bootable ISO it isn't bootable again!
I think you used the "Save as" option to save your modified ISO. Reason being is because the "Save as" function will rebuild your ISO image. Maybe the order of the files aren't the same as the original one so it can not boot again. Please copy a new ISO image from your original disc then edit it and use the "Save" function directly and it should work fine.


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